faq

have questions?

We’ve assembled our most common asked questions and tried to answer them the most concise and clear way we could. If you don’t find an answer, please ask us your question using the form in our contact us page. We’ll do our best to answer it promptly.

get answers.

click on the question and see the answer appear below it.

do I have to register?

If you would like to take part in MSWorld’s Message Boards, Chat Rooms and many other features, you do need to be a registered member. To Register, click here.

how do I access my profile and settings?

Once logged in you can access your profile and your setting by clicking here or going to: https://www.msworld.org/forum/usercp.php Once at this page, on the left hand side-bar you will see options on how to change your settings, edit your profile and more. If you need additional assistance, please e-mail TechnicalSupport@msworld.org

how do I change my username?

If you would like to change your MSWorld Username, you can do so by e-mailing three (3) choices to TechnicalSupport@msworld.org Be sure to include your current username in the e-mail.

how can I recover my password?

If you have forgotten your password, click here. If you need additional assistance, please email technicalsupport@msworld.org. Please include your username or e-mail address your registered with in this e-mail.

where are my posts?

If you have made a Thread, Post and/or a reply in MSWorld’s Message Boards they will not be published until they are approved by an MSWorld Message Board Moderator Volunteer.

how do I subscribe to MSWorld’s newsletter?

If you would like to subscribe to our monthly xpress newsletter, CLICK HERE.

why can’t I use chat?

In order to use MSWorld’s Chat Rooms you must be a registered MSWorld Member. You can register for MSWorld by clicking on the login/register button on the top right of the website. If you need any assistance, please e-mail HelpWithChat@msworld.org

can I chat on a mobile device?

Yes, you can now visit MSWorld’s Chat Room from your Mobile Device. Just click on the Chat Icon on the top right of the website. Once you are on the Chat Room Page, you can choose “MOBILE/HTML”. You should be able to chat from there! If you have any questions or comments about MSWorld’s Chat Room, please e-mail HelpWithChat@msworld.org

where can I find the chat schedule information?

MSWorld’s Chat Room is available to use 24/7 all year round. However, there are scheduled “Theme” chats every afternoon at 8pm Eastern Time. As well as some other scheduled chats available throughout the day. If you would like to view the Chat Schedule, click here. If you need any assistance with accessing our Chat Rooms, please e-mail HelpWithChat@msworld.org

how do I submit something to the creative center?

If you would like to submit something to MSWorld’s Creative Center, you can go do so by going HERE. You can also e-mail your submission to CreativeCenter@msworld.org

how do I delete my account?

While we hope that you would reconsider your membership here at MSWorld, we do understand if you would like to delete your account. If we can assist you with anything or any problems you are having, please feel free to let us know. Please e-mail TechnicalSupport@MSWorld.org

check subscribed thread(s)/post(s) in the message boards

To do this, go to your username in the black bar across the top and the drop down menu shows Settings. Click on Settings. Find My subscriptions along the left hand side. Click on Subscriptions and you’ll see the post(s) you’ve subscribed to. **You can also unsubscribe from threads this way as well.** Under the post (on the bottom right hand side) you’ll see a small box that says Selected Threads.