I used Secure Messaging to contact my PCP in the clinic to reorder a blood pressure med script that had expired, and she replied to me within a couple of hours!! She ordered the med and told me to call the neurology clinic to reorder Betaseron, also which expired.
So I looked at my appointment schedule (blue button download for your information) and on there was the 4 digit extension directly to the neuro clinic. I have had problems previously with the administrative staff dragging their feet getting back to me with definitive information and had discussed it with my doc, who is wonderful. He said they have been working on improving communication.
Well, I heard back from the neuro clinic within a couple of hours that it was ordered.
What is really exciting is that there is a drop down box on secure messaging (new) with many of the specialists I use. I haven't needed to contact pulmonary, ophthalmology or pain clinic yet so I don't know if the secure messaging service will be any good.
I hope for those of you vets who have had poor response from your VA treatment that secure messaging improves functioning. If not, please complain that in Atlanta it is working and needs to work elsewhere.
IT IS THE 50th ANNIVERSARY OF VIET NAM SERVICE. I want to shout out to honor those Viet Nam vets who served with dignity.
So I looked at my appointment schedule (blue button download for your information) and on there was the 4 digit extension directly to the neuro clinic. I have had problems previously with the administrative staff dragging their feet getting back to me with definitive information and had discussed it with my doc, who is wonderful. He said they have been working on improving communication.
Well, I heard back from the neuro clinic within a couple of hours that it was ordered.
What is really exciting is that there is a drop down box on secure messaging (new) with many of the specialists I use. I haven't needed to contact pulmonary, ophthalmology or pain clinic yet so I don't know if the secure messaging service will be any good.
I hope for those of you vets who have had poor response from your VA treatment that secure messaging improves functioning. If not, please complain that in Atlanta it is working and needs to work elsewhere.
IT IS THE 50th ANNIVERSARY OF VIET NAM SERVICE. I want to shout out to honor those Viet Nam vets who served with dignity.
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