Just had a very disappointing email discussion with Living Social regarding a voucher that I purchased last year, but have been unable to use because of various present MS issues...one of them being that I am now unable to drive the distance to the particular restaurant associated with the voucher. (Upon purchasing the voucher I had not yet been diagnosed, was driving, etc.)
I very politely told them of my MS diagnosis, told them that I was not able to drive and I expressed that I not only tried to get someone to take me to the restaurant, but I also offered to give the voucher away, all to no avail.
I asked them if they would be so nice to just issue me a Living Social credit (not a credit card credit, but rather Living Social's "Deal Bucks") of $15 that I could use towards a different deal that was either online or in my town.
They stated that it was "outside their refund policy" and again I asked them nicely if "under the medical circumstances" they would consider helping me out.
I received a reply email emphatically stating "NO". Ya know, it's hard enough to deal with all things associated with MS but to have a national company deny someone with a disability 15 bucks to use within THEIR company at a future date, is just downright shameful.
Along with physical hardships, we all know and experience the financial hardships that come with this disease, so I feel sure that I am not alone in doing everything to save a few dollars wherever possible. I'm just appalled that after fully explaining to Living Social my medical circumstances that they would deny someone who was obviously appealing for a compassionate response.
Thank you for letting me vent.
I very politely told them of my MS diagnosis, told them that I was not able to drive and I expressed that I not only tried to get someone to take me to the restaurant, but I also offered to give the voucher away, all to no avail.
I asked them if they would be so nice to just issue me a Living Social credit (not a credit card credit, but rather Living Social's "Deal Bucks") of $15 that I could use towards a different deal that was either online or in my town.
They stated that it was "outside their refund policy" and again I asked them nicely if "under the medical circumstances" they would consider helping me out.
I received a reply email emphatically stating "NO". Ya know, it's hard enough to deal with all things associated with MS but to have a national company deny someone with a disability 15 bucks to use within THEIR company at a future date, is just downright shameful.
Along with physical hardships, we all know and experience the financial hardships that come with this disease, so I feel sure that I am not alone in doing everything to save a few dollars wherever possible. I'm just appalled that after fully explaining to Living Social my medical circumstances that they would deny someone who was obviously appealing for a compassionate response.
Thank you for letting me vent.
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