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    Shared solutions

    I remember lots of complaining about shared solutions when I first took it. Now I am back on it, well I should say on and off immediately again. The stress is not worth it. I have asked them over and over to not call one of my numbers. It's my office number. They can't seem to get that into their head.

    Then the person calls today to get the number off the box they just shipped before they'll ship another box. This conversation took 20 minutes while I'm trying to run a business. Not worth it. I thought I had it figured out this time, the first month the clinic took care of all the scheduling. My perscription got transferred to another clinic. I'll either find a new medicine or do without. The woman that called there is no way a company should hire someone that talked that slow to be on the phone for a living. It took her 2 minutes to ask for me by name and ha to start over tice. A minimum wage person would have been better.

    #2
    I can tell how frustrated you were. Can you have shared solutions remove your business phone from your file, just leaving your personal cell/home if you still have a lan line? If not in the file, they can't use it. It may save you from going off a DMT.

    Also, please take a moment to review your post, which definitely reflects your frustration. Could it be that the company hires people with disabilities? If so we should applaud them as we never know when it could be us. Or it could be the person was having their worst day ever. I also don't understand your reference to minimum wage. Earnings are not a sign of intelligence and/or ability. It is not always easy to take a step back, but we never know what someone else is going through.

    Hope you get your situation resolved.
    Last edited by pennstater; 02-05-2020, 07:59 AM.
    Kathy
    DX 01/06, currently on Tysabri

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      #3
      I'm sorry you've had a problem with shared solutions. I haven't had to deal with them much, except to get their copay assistance. I've appreciated the free med. Otherwise, I mostly deal with the mail order pharmacy.
      ~ Faith
      MSWorld Volunteer -- Moderator since JUN2012
      (now a Mimibug)

      Symptoms began in JAN02
      - Dx with RRMS in OCT03, following 21 months of limbo, ruling out lots of other dx, and some "probable stroke" and "probable CNS" dx for awhile.
      - In 2008, I was back in limbo briefly, then re-dx w/ MS: JUL08
      .

      - Betaseron NOV03-AUG08; Copaxone20 SEPT08-APR15; Copaxone40 APR15-present
      - Began receiving SSDI / LTD NOV08. Not employed. I volunteer in my church and community.

      Comment


        #4
        Mamabug

        Are you on the brand copaxone? Our insurance company stopped covering it and we had to go generic. Are you on Medicare and getting co pay assistance? We used to get some copay assistance until the government took “Good Days” to court. I don’t know how that has been resolved but it’s still tough to get copay assistance.

        Comment


          #5
          Robert

          Originally posted by robert152 View Post
          Are you on the brand copaxone? Our insurance company stopped covering it and we had to go generic. Are you on Medicare and getting co pay assistance? We used to get some copay assistance until the government took “Good Days” to court. I don’t know how that has been resolved but it’s still tough to get copay assistance.
          I'm on the brand Copaxone. So far, my insurance company is still covering it. My husband is still employed so I've remained on his health insurance. I'm on Medicare Part A only (hospital coverage; it's free). I haven't chosen to sign up for Part B or Part D because I assume his insurance is better.

          My insurance company charges a $30 co-pay, but Shared Solutions offers co-pay assistance so they pay the $30 and I get it for free. I don't think co-pay assistance is available if you are on Medicare. If you are on Medicare and not eligible for copay assistance from your generic drug company, they may be able to give you other resources who could possibly help.

          I'm currently in conversation with my MS Specialist about the possibility of going off Copaxone soon. She scheduled an MRI for me in May, at my next appointment. If I have been free of any new lesions since my last MRI (in 2018), she will likely be supportive of me going off. We both think I'm probably transitioned to SPMS and that my most recent lesions were in 2014, when I had an MS flare.
          ~ Faith
          MSWorld Volunteer -- Moderator since JUN2012
          (now a Mimibug)

          Symptoms began in JAN02
          - Dx with RRMS in OCT03, following 21 months of limbo, ruling out lots of other dx, and some "probable stroke" and "probable CNS" dx for awhile.
          - In 2008, I was back in limbo briefly, then re-dx w/ MS: JUL08
          .

          - Betaseron NOV03-AUG08; Copaxone20 SEPT08-APR15; Copaxone40 APR15-present
          - Began receiving SSDI / LTD NOV08. Not employed. I volunteer in my church and community.

          Comment


            #6
            Thank you

            Mamabug. I remember fondly the good old days of $30.00 copays, gone forever for us.

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