The pharmacy we use is normally great, but they have been short staffed the last few months and we had two issues this week, aside from Rx not ready, even after text saying it was. I am really annoyed.
My husband got a new Rx. They didn't have the right size pill, so they gave him a larger one that said to cut in quarters. I read the pamphlet and it says "Do not cut pill". In the past, they would have called to see what we wanted to do.
I have had the respiratory virus going around for almost 4 weeks and from coughing so much, the bronchial tubes are inflamed. My inhalers and cough Rx wasn't cutting it, so PCP put me on Prednisone, supposed to be dosepack.
The pills came in a normal Rx bottle, saying to start with 6 pills and decrease one a day. Not thinking, I took them all at once the first two days. Of course, I got dizzy, had palpitations, and sweating. I finally remembered that usually a dosepack says to take throughout the day. I called my PCP, he confirmed how I was to take it. Also said probably why I had relief after taking, but it wore off later.
So I go talk to pharmacist, she apologized, said they were out of dosepacks, said they should have put a note on it, but no harm, since it doesn't matter how I take it, all at once versus spread out. She argued with me, said it was immaterial. I told her it did matter, as they didn't prescribe it the way my doctor ordered, I experienced side effects, and wasn't getting a balanced dosage to help my breathing. She said I was wrong. Also asked if I had taken it before and if so, should have known!
To top it off, she didn't seem to care who filled it so she could advise them for the future, which is all I wanted. And she was the manager!!!
Needless to say, transferring pharmacies. I am still furious - I am sure the Prednisone isn't helping that! Trying to let it go. Feeling like crap isn't helping either.
Thanks for the rant!
My husband got a new Rx. They didn't have the right size pill, so they gave him a larger one that said to cut in quarters. I read the pamphlet and it says "Do not cut pill". In the past, they would have called to see what we wanted to do.
I have had the respiratory virus going around for almost 4 weeks and from coughing so much, the bronchial tubes are inflamed. My inhalers and cough Rx wasn't cutting it, so PCP put me on Prednisone, supposed to be dosepack.
The pills came in a normal Rx bottle, saying to start with 6 pills and decrease one a day. Not thinking, I took them all at once the first two days. Of course, I got dizzy, had palpitations, and sweating. I finally remembered that usually a dosepack says to take throughout the day. I called my PCP, he confirmed how I was to take it. Also said probably why I had relief after taking, but it wore off later.
So I go talk to pharmacist, she apologized, said they were out of dosepacks, said they should have put a note on it, but no harm, since it doesn't matter how I take it, all at once versus spread out. She argued with me, said it was immaterial. I told her it did matter, as they didn't prescribe it the way my doctor ordered, I experienced side effects, and wasn't getting a balanced dosage to help my breathing. She said I was wrong. Also asked if I had taken it before and if so, should have known!
To top it off, she didn't seem to care who filled it so she could advise them for the future, which is all I wanted. And she was the manager!!!
Needless to say, transferring pharmacies. I am still furious - I am sure the Prednisone isn't helping that! Trying to let it go. Feeling like crap isn't helping either.
Thanks for the rant!
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