Now I understand why everyone hates the Social Security office. I just got off the phone with a guy who didn't know what "MS" stood for, even though it was written out fully on my application.
When I initially applied for Disability, not only had I filled out their application online, but I also filled out a hard copy and had my own detailed type-written notes. This was on top of the clerk who entered most of it into their system while I sat there.
He started by telling me that I'd been receiving my treatment from some neurological institute that I've never heard of. He tried telling me that was the name I'd put on my application, and thankfully I had my neuro's business card handy and could correct all of it.
Then he wanted to know what kind of mental health treatment I was getting for my memory loss and confusion. Hello? It's part of the MS, not a mental health issue.
He went through every item that I had listed (which is exactly what my neuro has on my chart), demanding to know what treatments I was getting for everything, and I finally had to tell him that it was all related to the MS.
The icing on the cake for me was when he said he'd be sending a form to me to fill out my employment history, because I know that he should already have THREE copies of that information.
If this is a sign of their competence, it's no wonder this process takes so long and so many people get denied. I am just so furious and frustrated right now.
When I initially applied for Disability, not only had I filled out their application online, but I also filled out a hard copy and had my own detailed type-written notes. This was on top of the clerk who entered most of it into their system while I sat there.
He started by telling me that I'd been receiving my treatment from some neurological institute that I've never heard of. He tried telling me that was the name I'd put on my application, and thankfully I had my neuro's business card handy and could correct all of it.
Then he wanted to know what kind of mental health treatment I was getting for my memory loss and confusion. Hello? It's part of the MS, not a mental health issue.
He went through every item that I had listed (which is exactly what my neuro has on my chart), demanding to know what treatments I was getting for everything, and I finally had to tell him that it was all related to the MS.
The icing on the cake for me was when he said he'd be sending a form to me to fill out my employment history, because I know that he should already have THREE copies of that information.
If this is a sign of their competence, it's no wonder this process takes so long and so many people get denied. I am just so furious and frustrated right now.
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