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    #1

    I can't get chat working!

    I tried downloading the java script and zippo nothing happens and I'd love to chat to someone. Any suggestion? I'm following instructions.

    Thanks....
    Susie


    Diagnosed 6-28-14
    RRMS
    Alone we can do so little; together we can do so much. ~Helen Keller~
    Tags: None
    #2
    Hi Susie~

    I'm sorry that I can't help you, but if you email helpwithchat@msworld.org someone will get back to you.

    I am also moving your post to the technical support forum. Hope you can get things working!
    1st sx '89 Dx '99 w/RRMS - SP since 2010
    Administrator Message Boards/Moderator

    Comment

      #3
      Thanks!

      I appreciate your help. You are so helpful and kind.

      Have a good weekend!

      Susie Q.


      Diagnosed 6-28-14
      RRMS
      Alone we can do so little; together we can do so much. ~Helen Keller~

      Comment

        #4
        Hi Susie,
        Here are some suggestions/questions.
        Are you using a computer - PC or Apple? Or an I device?
        Sometimes uninstalling Java and reinstalling can work.
        We also find some browsers work better than others.

        The more info you can provide, perhaps we can narrow down a solution for you. We'd love to see you in chat!

        Comment

          #5
          Device

          I am on windows Vista PC.Also I want to know if it's safe? With my cog fog I sure know how to screw things up. LOL! Thanks for helping. If you know the steps please write down or next week I'll have a friend try and help.I hate to bother anyone because they're all so busy with grad parties ect. I will check back later.

          Hope your'e having a nice day. Raining here in Mich

          Susie Q


          Diagnosed 6-28-14
          RRMS
          Alone we can do so little; together we can do so much. ~Helen Keller~

          Comment

            #6
            You can try this link to see if this helps with Java:
            http://enable-javascript.com/

            Which browser do you use? Firefox, IE, Chrome etc

            Comment

              #7
              Yahoo

              When I used Chrome someone told me it is damaging to your computer so i have uninstalled that for quite some time. I do have Modzilla but never use it. Should I try that or just wait until someone knows whos what they're doing help me. I'm not real computer savey LOL!!!!

              Thanks for the help. An have a blessed Sunday my friend.

              Susie Q


              Diagnosed 6-28-14
              RRMS
              Alone we can do so little; together we can do so much. ~Helen Keller~

              Comment

                #8
                Hello,

                Java is a trusted source to use on your computer. It allows things to run properly on many different applications/websites.
                You can try using a different browser, other than Google Chrome if you would like to.

                But you the Chat Room Software will not let you in, unless you have Java Enabled to run on your browser.
                Ashley Ringstaff
                Ringer1319/RingpOP
                MSWorld Volunteer
                Living with MS since 8/30/10

                Comment

                  #9
                  Thank you young lady! Can't wait to chat with someone.


                  Diagnosed 6-28-14
                  RRMS
                  Alone we can do so little; together we can do so much. ~Helen Keller~

                  Comment

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