When I had a round of IVSM that ended on Thanksgiving, the home care nurse was supposed to come and deaccess my port (remove the needle as the port is implanted under the skin). When accessed, it has to be flushed everyday with heparin. I had some for that Thursday, so it was no problem she did not show up that day.
The next day I called the home care office they said someone would be out that day...nobody came. This went on everyday until Tuesday when I went to the hospital and had the line deaccesed. When the infusion clinic tried to flush it, it would not flush, nor could they draw blood.
So now I have to go through another surgery just because that home care company was negligent. If they hadn't told me each day that a nurse would be out that day, I would have gone to the ER, or the hospital to have the port flushed. I am furious! I am not quite sure what to do from here, but I don't think that my insurance or myself should have to pay for a surgery that they caused the need to occur.
What do you guys think?
The next day I called the home care office they said someone would be out that day...nobody came. This went on everyday until Tuesday when I went to the hospital and had the line deaccesed. When the infusion clinic tried to flush it, it would not flush, nor could they draw blood.
So now I have to go through another surgery just because that home care company was negligent. If they hadn't told me each day that a nurse would be out that day, I would have gone to the ER, or the hospital to have the port flushed. I am furious! I am not quite sure what to do from here, but I don't think that my insurance or myself should have to pay for a surgery that they caused the need to occur.
What do you guys think?
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