yeah, I am venting. I cannot stand dealing with this pharmacy for my ampyra. I cannot get it locally thru my wonderful local pharmacy, it has to be thru overnight delivery with cvs/caremark.
they have
-changed shipping from fed ex to ups without telling me. that is a diff delivery person at school where I work/get delivery. UPS uses electronic signature, so i had no idea where the med was for 3 days cuz no one had to sign, even though it says sig required right on it.
- they have me call and put me on hold forever many times
- last night they had me call, the person said, you do not have a prescrip and there is no fax from dr for 3 mo scrip and "oh I can't help you" though she LEFT ME HER NUMBER TO CALL. so she transferred me- on hold for 10 min and I gave up.
- called back, got a competent one who found the scrip, found the new 3 month scrip, organized my shipment, no "on hold", no problems.
just venting. I hate the hassle. I am too tired when I get home at night for this.
thanks for listening
karen
they have
-changed shipping from fed ex to ups without telling me. that is a diff delivery person at school where I work/get delivery. UPS uses electronic signature, so i had no idea where the med was for 3 days cuz no one had to sign, even though it says sig required right on it.
- they have me call and put me on hold forever many times
- last night they had me call, the person said, you do not have a prescrip and there is no fax from dr for 3 mo scrip and "oh I can't help you" though she LEFT ME HER NUMBER TO CALL. so she transferred me- on hold for 10 min and I gave up.
- called back, got a competent one who found the scrip, found the new 3 month scrip, organized my shipment, no "on hold", no problems.
just venting. I hate the hassle. I am too tired when I get home at night for this.
thanks for listening
karen
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